The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Bathtub
“I was delighted to have a room with a beautiful roll top bathtub, which added a touch of boutique luxury to my stay.” view full review
Incredibly Comfortable
“The bed was exceptionally comfortable, ensuring a peaceful night's sleep every single night.” view full review
Stunning Bathroom
“The bathroom was gorgeous, with elegant decor that made every visit a pleasure.” view full review
Beautifully Decorated
“The decor throughout the hotel was stunning, creating a sumptuous atmosphere that truly enhanced my experience.” view full review
General
No smoking on site
Free Wi-Fi in public areas
No parking
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Squash
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Room features
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
5 Chapel Street,
Liverpool,
United Kingdom,
Merseyside
Map view
street view
5 Chapel Street,
Liverpool,
United Kingdom,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
1.1
km
Mall
The Cavern Club
1.1
km
Church
Liverpool Cathedral
2.2
km
Museum
Museum of Liverpool
720 m
Museum
The Beatles Story
1.3
km
Museum
Merseyside Maritime Museum
1.1
km
Albert Dock
Tate Liverpool
1.0
km
Museum
World Museum
1.1
km
Gallery
Walker Art Gallery
1.3
km
Museum
International Slavery Museum
1.1
km
Event hall
St George's Hall Liverpool
1.4
km
LiverpoolEngland
Mathew Street
1.1
km
Stadium
Anfield
3.4
km
9 Albert Dock
The Piermaster's House
920 m
Mall
Liverpool ONE
1.2
km
Gallery
Fact
1.8
km
Library
Liverpool Central Library
1.2
km
Event hall
M&S Bank Arena Liverpool
1.4
km
LiverpoolEngland
Concert Square
1.6
km
Shopping Area
Metquarter
970 m
Nearby
Royal Liver Assurance Pier Head
Royal Liver Building
410 m
Museum
Western Approaches Museum
90 m
Harbour
Pier Head
540 m
Art object
Beatles Statue
570 m
Horton House Exchange Flags
Nelson Monument
150 m
St. Nicholas Place
Memorial to the Engine Room Heroes of the Titanic
280 m
Town Hall High Street
Liverpool Town Hall
180 m
Cunard Building Water Street
Cunard Building
250 m
Cunard Building Water Street Pier Head Entrance
British Music Experience
280 m
Art object
Eleanor Rigby Statue
520 m
Restaurants
Time To Eat
150 m
3A Chapel Street
Cafe Lucaya
170 m
1 Tower Building 22 Water Street Tower Building
A Small Fish In A Big Pond
1.1
km
16 Water Street Oriel Chambers
Shiraz Turkish BBQ restaurant
510 m
19 North John Street
Out To Lunch
120 m
2-4 Chapel Street
Esquires Coffee Liverpool
160 m
Walker House Exchange Flags Unit 6
Fit Food Shack
210 m
Harley Buildings 11 Old Hall Street Harley Building
Mangetout
250 m
Old Hall Street
Pasta Cosa
290 m
12 Castle Street
Casa Italia
680 m
36 Stanley Street
Lucy in the Sky Liverpool
320 m
Exchange Street East Unit 2
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly staff
Great location
Limited food options
Room cleanliness
7.4/10
Very good
Rooms
7.0
Location
8.3
Service
8.7
Dining
5.3
Guest reviews
7.4/10
based on 23 reviews
7.9
7.9/10 based on 445 reviews
Robin
United Kingdom,
December
2023
7.2/10
The hotel was clean and quite spacious, although a bit dated and in need of some TLC. It was good enough for a one-night stay. The rooms could do with a lick of paint on the internal doors as they were looking unloved but overall were clean and quite spacious. The service was friendly, especially with the gesture of carrying my luggage to the taxi. The location was convenient for accessing popular attractions and within walking distance of the city center. The dining experience could be better for the price paid. The hotel facilities were satisfactory.
Rooms
7.0
The room was clean and quite spacious, although a bit dated. It could do with a lick of paint on the internal doors as they were looking unloved.
Service
8.0
The service was friendly, and the staff were available when needed. A nice touch would be to ask if everything was okay during checkout.
Location
9.0
The hotel is well located, close to the city center and popular attractions.
Dining
5.0
The dining experience was disappointing for the price paid.
Facilities
7.0
The hotel facilities were satisfactory.
Emily
United Kingdom,
June
2023
7.4/10
The hotel is in a great location, within walking distance to virtually everything, but some areas need renovation. The rooms are spacious and comfortable, but they could use a full makeover while keeping the building's character. The service was incredibly welcoming and friendly, making the stay delightful. The dining experience was average, with room for improvement in the quality considering the additional cost. Overall a convenient stay, especially for a short visit.
Rooms
7.0
The rooms were large and very comfortable, but are in need of a full makeover to match the building's character. Got really hot at times, but had everything we needed for a one night stay.
Service
9.0
The service was very welcoming and friendly, making the experience delightful. Housekeeping was efficient, and the welcome drink was a nice touch.
Location
8.0
The location is excellent, close to bars and shopping, but some areas need renovation. Just by the Mersey, it's easy to find despite little signage near the town center.
Dining
6.0
The dining experience was average; the extra cost was a bit high for the quality provided. The breakfast options were limited, but at least there was something to eat.
Facilities
7.0
Gary
United Kingdom,
May
2023
7.2/10
The hotel is ideally located, with comfy clean rooms and very friendly service. However, the dining experience fell short with limited food options at an additional cost. The overall value for money is fair considering the location and service.
Rooms
7.0
The rooms were not clean on arrival but comfortable with a rainforest shower.
Service
9.0
The staff were very helpful and friendly, ensuring a smooth transition to a new room.
Location
8.0
The hotel's location is great, just a short walk to Pier Head and Albert Docks, perfect for exploring the wharfs and museums.
Dining
5.0
The dining experience included homemade pizza, but the food quality was disappointing for the price paid.